Return & Refund Policy
This Return & Refund Policy explains how
Ecommerce Web Space (“Company,” “We,” “Us,” or “Our”) handles returns, exchanges, and refunds for purchases made on our website
https://ecommercewebspace.info (the “Service”). By shopping with us, you agree to the terms outlined in this policy.
1. Returns
You may request a return within 14 days of receiving your order. To be eligible, items must:
- Be in original condition, unused, and with all packaging intact
- Include all accessories, manuals, and gifts (if any)
To initiate a return, contact us at
contact@ecommercewebspace.info with your order number and reason for return.
2. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
- Refunds will be processed to the original payment method
- Processing time may take 5–10 business days depending on your bank or payment provider
3. Exchanges
If you wish to exchange a product for a different size, color, or variant, contact us at
contact@ecommercewebspace.info. Exchanges are subject to product availability.
4. Non-Returnable Items
Certain items cannot be returned or refunded, including:
- Gift cards
- Downloadable software or digital products
- Personal hygiene items (if applicable)
5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or we shipped the wrong item. In cases of defective or incorrect items, we will provide a prepaid shipping label.
6. Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately at
contact@ecommercewebspace.info with a photo of the item and your order number. We will replace the item or issue a full refund.
7. Contact Us
For any questions about returns, exchanges, or refunds, reach out to us:
📧
contact@ecommercewebspace.info
📞
+1 (512) 748-2965
🏢
4827 Maplewood Drive, Apt 15B, Austin, Texas 78731, USA
🌐
https://ecommercewebspace.info